An outsourced training project will have a lot of stakeholders. It is likely also to take place over a period of time, which means that there needs to be an opportunity for change control, particularly within a regulated environment.

It is important that all materials are current and fit for purpose and that there is an easy to use change control system in place which is rigorously enforced. This will prevent different stakeholders making changes in an ad-hoc manner, or even required changes within content and delivery being completely missed because everybody thought it was somebody else’s job.

To support the change system a well thought through and easy to use method of storing of training materials is critical. Who has access to those materials, whether to view or edit, needs to be clearly defined in order to ensure that the change control system works to the benefit of the organisation.