It doesn’t take a genius to look back at 2008 and work out that 2009 is going to be tough on the high street.

I’m currently editing a video on “Change”, featuring interviews with a number of people.  Whilst Change is obviously a hot subject at the minute, I discovered a quote from successful entrepreneur John Haines in which he suggests retailers should be doing the exact opposite right now.

It’s a shorty but a goodie.